Terms of Service

1. Agreement to Terms

By accessing or using the TixBlaze website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

TixBlaze operates as a ticket concierge service. We connect customers with premium event tickets through personalized assistance. Our platform facilitates ticket inquiries and requests—transactions are completed through direct communication with our team, not through automated checkout on this website.

3. Ticket Purchases

When you submit a ticket request through our website:

• Your request is non-binding until confirmed by our team
• Ticket availability and pricing are subject to change
• Final purchase terms will be communicated directly by our representatives
• Payment arrangements are made separately and not processed through this website

4. All Sales Final - No Refunds

All ticket sales are final. Due to the nature of digital tickets and live events, we do not offer refunds, exchanges, or cancellations once a purchase is confirmed. This policy applies regardless of whether you are unable to attend the event for any reason, including but not limited to:

• Personal scheduling conflicts
• Travel issues or inability to reach the venue
• Illness or emergency
• Change of mind

In the event of an event cancellation by the organizer, refund policies of the original ticket issuer will apply, and we will assist you in accordance with those terms.

5. Digital Ticket Delivery

Tickets are delivered digitally via email or secure transfer. You are responsible for:

• Providing accurate contact information
• Checking your email (including spam/junk folders) for ticket delivery
• Safeguarding your tickets and not sharing them publicly
• Following any transfer or redemption instructions provided

6. Pricing

Ticket prices displayed on our website are indicative and subject to change based on market conditions and availability. Final pricing will be confirmed during the purchase process with our team. Prices may be above or below face value.

7. User Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information
• Use our services only for lawful purposes
• Not resell tickets purchased through us without our consent
• Comply with all venue rules and event terms
• Be at least 18 years of age or have parental consent

8. Limitation of Liability

TixBlaze is not liable for any event cancellations, postponements, or changes made by event organizers. We are not responsible for any indirect, incidental, special, or consequential damages arising from your use of our services or attendance at events. Our liability is limited to the amount paid for the tickets in question.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of TixBlaze or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

11. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after any changes constitutes acceptance of the modified terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our services shall be resolved in the appropriate courts within the United States.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: hello@tixblaze.com