Privacy Policy
Last updated: February 2026
1. Introduction
TixBlaze ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our ticket concierge services.
2. Information We Collect
We collect information you provide directly to us when you:
- Submit a ticket request or inquiry through our forms
- Contact us via email, phone, or live chat
- Communicate with us regarding a ticket purchase
This information may include your name, email address, phone number, and details about the events or tickets you are interested in.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your ticket requests
- Communicate with you about availability, pricing, and order status
- Send you confirmations and important updates about your purchases
- Respond to your inquiries and provide customer support
- Improve our services and website functionality
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our business
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
7. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services (such as live chat). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@tixblaze.com